LLM-powered conversational sales platform
2026 · LivenAgentic sales assistant running at scale, with tight product–engineering feedback loops.
Problem
Build a conversational sales experience that feels seamless to end users while driving measurable commercial outcomes — operating in a highly iterative environment where engineering, product, and AI decisions ship together.
Approach
- Led architectural planning so the platform stays performant, observable, maintainable, and able to scale elastically in production.
- Worked hands-on across both the software engineering and AI engineering layers, from application wiring through prompt and eval strategies.
- Instrumented the runtime for evals and observability from day one, so iteration speed never came at the cost of production visibility.
Impact
- Over 10,000 monthly conversations from the first month in production.
- Strong commercial results alongside a seamless end-user experience.
Stack
- Python
- LangGraph
- LangChain
- Langfuse
- LLMs
- RAG
- Agentic systems